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| Notable Previous Experience |
Altech CorporationSenior team strategy planning co facilitation and report generation. American ExpressPlatinum Card Upgrade Project. Arrow Altech Distribution (AAD)Senior team strategy planning co facilitation and report generation. Belgian PoliceDevelopment and training in negotiation skills for public order policing. Carte BlancheTeam building and story brainstorming workshop. CompaqFacilitation of role clarification and workflow between major account managers and channel sales representatives. CompuwareMediation and counselling in business restructuring process. Department of Environmental Affairs and Tourism (DEAT)Transformation process. Department of LabourFacilitated workshops in the development of the Employment Equity Act. Dimension DataiCommerce Foundations of Management and Leadership. EDSFacilitation of the request management centre implementation; transition and teaming workshops; web based strategy survey; senior management strategy planning; and business planning workshops. EDS – AEL accountBelbin® teaming and HR methodology. EDS – Caltex and BP accountsBelbin® teaming and HR management methodology. EskomResearch into rural electrification. Finnish Institute for International Trade (FINTRA)Partnership in exploring SMME training facilities in South Africa. Sectoral studies in selected industries. Hewlett-Packard (previously Compaq SA)Call centre sales workflow and performance analysis. Hewlett-Packard (HP)Customer service training for internal departments and HP partners, performance enhancement workshops, team building. Hewlett-Packard (HP) – MITCustomer services training. IDTTransformation of the IDT. Imperial BankHigh impact leadership for management. Independent Newspapers(The Star, Business Report, Pretoria News, Saturday Star, Sunday Independent) training, development and facilitation for transformation. Mcubed CapitalHR mediation process. Mpumalanga Parks BoardRestructuring counselling programme. Naspers Media Services (NMScom)Account management facilitation. The National Health Laboratory ServicesBusiness strategy facilitation and consultation. NEDLAC (National Economic Development and Labour Council)Organisational assessment and teaming. NEDLAC and the Fund for Research into Industrial Development, Growth and Equity (FRIDGE)Management and decision making in the funding of proposed research projects. ReutersChange management and personal effectiveness workshops. Sykes Enterprises Inc.Outbound call Centre training. TelcordiaResearch and facilitation regarding feasibility of establishing a telecommunications training facility for Telcordia partnership with Telkom. THEBE Risk and Benefits GroupTransitional management and organisational development workshops. UnisysDiversity management from the lowest level within the company to the executive team. Personal effectiveness training and leadership development for Unisys University (locally and abroad). Organisational development workshops with HR management. Vodacom GroupCustomer service training and diversity management in teams. |